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Industry News

Latest news and announcements from the industry

Some vendors excelling in challenging ambulatory (1-10 physician) market

OREM, Utah - March 19, 2015 Cerner and PCC have been rated as the top performers for small physician practices, with Cerner being top rated for broad-use EMRs and PCC for specialty-specific EMRs. This at a time when just more than one-quarter of providers at small practices feel stuck with or plan to leave their current EMR vendor. These findings and more were published in the latest KLAS report, "New Leaders in the Small-Practice Market: Ambulatory EMR Performance 2015 (1-10 Physicians)."

 

As part of this study, KLAS learned that nine out of 20 small-practice EMR vendors have one-third of their customers wanting or planning to leave. The primary frustrations cited by providers are poor usability, missing functionality, and unreliable vendor support. PCC, Cerner, GE Healthcare, Greenway PrimeSUITE and athenahealth are the only vendors with less than 20% of their customers wanting or planning to leave.
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CAC and CDI markets grows as ICD-10 approaches

OREM, Utah - March 12, 2015 
- Health Information Management efficiency is at the forefront of providers' minds as many are consolidating processes and using fewer vendors. As automation drives some technology purchases, providers are evaluating the functions, existing relationships, and vendor promises of each system to determine their vendor of choice. Research published today in KLAS' "HIM Purchasing Plans 2015: Increasing Efficiency through Technology" report indicates that approximately 65% of healthcare providers surveyed by KLAS have chosen their CAC solution, with some even purchasing additional systems from the vendor for interoperability. 

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EMR market is more competitive as healthcare providers weigh options

OREM, Utah - Feb. 23, 2015 
Stiffer competition between key vendors is causing a growing number of providers to be undecided about which EMR to purchase when looking to make a buying decision. In the KLAS acute care EMR purchasing plans report released today, researchers found that even though providers have fewer choices due to market contraction, they are less likely to have made up their minds about which system to buy when evaluating future purchases.

Energy in the market is being driven largely by legacy customers looking to make a purchasing decision. This report shines a light on which companies are under consideration by providers looking to make a decision and what is fueling that consideration.

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KLAS marks the 17th anniversary of the Best in KLAS Awards: Software & Services report

OREM, Utah - Jan. 29, 2015 
The 2014 Best in KLAS report, published today, ranks healthcare vendors and their solutions by the professionals who use them-healthcare providers. New segments in this report include Population Health, Urgent Care, Alarm Management and CDI Services. This report also highlights shifts in product performance, upcoming products and services to watch, and the continual efforts vendors are making to produce quality options. 

 

Today KLAS also published the inaugural edition of the Global (Non-U.S.) Best in KLAS report. This separate report ranks vendor and product performance outside the United States in the following segments: Electronic Medical Record (EMR), Patient Administration System (PAS), and Picture Archiving and Communication System (PACS). 
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KLAS examines growing Anesthesia Information Management Systems market

OREM, Utah - Jan. 14, 2015 
The classic tug-of-war between CIOs' need for system integration and clinicians' need for clinical quality has been answered by several anesthesia information management vendors. These findings, as well as which vendors offer the best clinical functionality and usability, are contained in the latest KLAS report.

 

"As this market continues to grow and new players enter the market, some vendors are learning to crack the code and deliver the system integration that CIOs are seeking with the clinical impact that clinicians are after," said report author Adam Cherrington. "It's more than just usability and functionality; it's truly impacting patient outcomes while achieving meaningful integration with other clinical systems." 
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