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Recent blog posts

KLAS reports on provider experience as McKesson expands their offering in the large hospital segment.

Orem, UT - October 22, 2013 - Lower costs and a history of development are the keys to McKesson Paragon's continued growth in larger hospitals despite significant gaps in clinical functionality. In a recent KLAS report entitled McKesson Paragon 2013: Balancing the Risk and the Reward, healthcare professionals from 44 hospitals explained where they have confidence and where they have concerns regarding McKesson Paragon's ability to deliver in large hospital settings.

"The big question in many providers' minds is, can Paragon make the jump to the large-hospital segment?" said Coray Tate, report author. "Most of the providers we interviewed are optimistic that they can even though there is a pretty big functionality gap right now. This is a great example of how a strong history of development can give vendors a little breathing room as they expand their products into new markets."

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KLAS report examines an alternative solution to CPOE

Orem, UT - October 8, 2013 - Providers using PatientKeeper CPOE have unanimously declared that they see the EMR overlay as a long-term solution for their facilities. This finding comes from a newly released KLAS report entitled PatientKeeper 2013: A New Take on Inpatient CPOE. As part of the report, KLAS interviewed six different healthcare facilities across the nation to capture their experiences with the technology. 

"Many providers have looked at PatientKeeper CPOE as a stopgap measure only," said Mark Allphin, report author. "Interestingly, though, every PatientKeeper CPOE customer we spoke with determined that even if they changed EMRs, they would still likely stay with PatientKeeper CPOE. The key is the system's time to proficiency and overall ease of use for physicians."

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KLAS report measures the impact of and potential growth areas in the quality-management segment

Orem, UT - October 2, 2013 - When it comes to quality management, healthcare providers want much more from their vendors than just regulatory reporting functionality. According to a new KLAS report entitled Quality Management 2013: The Ripple Effect, providers look to quality-management solutions to help them facilitate operational and financial improvements and to help drive better outcomes.

KLAS found that the providers surveyed tended to report different levels of impact in terms of how their vendors helped them focus on quality and improvement, as shown in the accompanying chart. 

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KLAS report examines EMRs in the 1-10 physician practice segment

Orem, UT - September 24, 2013- Providers are leaving their vendors at an unprecedented rate as EMR solutions fail to meet rising expectations in small physician practices. This latest finding comes from a newly released KLAS report entitled 2013 Ambulatory EMR Performance: The Quest for Value amid Rising Expectations (1-10 Physicians).

"These practices are increasingly finding themselves in a quandary," said Erik Bermudez, report author. "They have smaller budgets and smaller support staffs, yet they have the same functionality needs as the large organizations. This report helps providers look through the marketing hype to see what the real differences are between the products in this segment."

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KLAS examines the shifting patient portal market

Orem, UT - September 17, 2013 - Meaningful use (MU) Stage 2 requirements are accelerating EMR-specific patient portal adoption at an increasing rate. The latest KLAS report, entitled Patient Portals 2013: On Track for Meaningful Use?, finds that this increase is having a negative effect on best-of-breed vendors, as providers report that third-party solutions are not as well equipped as EMR offerings for the more engaging requirements of MU Stage 2.

The report showcases the performance of each of the patient portal offerings in the face of MU Stage 2 criteria, including patient engagement, ease of use, and support. The report also captures provider feedback on both the current states of the products and areas of future growth.

"The HITECH Act that launched MU Stage 2 is clearly aiding the EMR vendors in this segment," said report author and research director Mark Allphin. "However, there are advantages to looking outside your EMR. Many providers are still trying to determine which portal solution will best meet their needs, now and in the future as they continue to engage their patients on a deeper level."

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